http://worldmegan.net/2007/11/go-ahead-annoy-me/ (worldmegan) Wed, 17 Mar 2010 06:08:16 +0000 http://wordpress.org/?v=2.9.2 hourly 1 http://worldmegan.net/2007/11/go-ahead-annoy-me/comment-page-1/#comment-362 George Tue, 13 Nov 2007 11:42:26 +0000 http://virtualmagpie.com/2007/11/go-ahead-annoy-me/#comment-362 We had a window salesperson who did this same kind of thing. Basically told us we were stupid for not taking his deal. Really insulting to hear it from someone - and a heck of a way to make sure I don't recommend their company to anyone I know. We had a window salesperson who did this same kind of thing. Basically told us we were stupid for not taking his deal. Really insulting to hear it from someone – and a heck of a way to make sure I don’t recommend their company to anyone I know.

]]> http://worldmegan.net/2007/11/go-ahead-annoy-me/comment-page-1/#comment-363 Nikki Thu, 08 Nov 2007 15:03:44 +0000 http://virtualmagpie.com/2007/11/go-ahead-annoy-me/#comment-363 We talked about this very topic in my sociology class yesterday: why companies deliberately provide bad service to their customers. Short version: they want to put obstacles in your way in terms of resolving your problem if it requires them to do very much, because this costs them money. They don't want to have to send bad news up the chain, and they basically want to wear your will down so you don't bother them anymore. We talked about this very topic in my sociology class yesterday: why companies deliberately provide bad service to their customers. Short version: they want to put obstacles in your way in terms of resolving your problem if it requires them to do very much, because this costs them money. They don’t want to have to send bad news up the chain, and they basically want to wear your will down so you don’t bother them anymore.

]]>