Bob’s way of interacting with people is impactful. In my case, it makes me want to do great work for him; it makes me want to impress him. This is a particularly strong feeling, and I haven’t felt it very often (in fact I can only think of one other person, off the top of my head, who’s struck me quite this way). It seems to happen most when I’m dealing with people I feel undeniably valued by.
Whatever it is Bob does, he does it well. It’s a lesson in dealing with people, prospects, clients, employees—and everybody else. They will work hard for you if they know you appreciate and respect them. They will work harder for you than anyone else.
I don’t think a lot of people get this (even when they think they do), but Bob clearly does. It means that any work with him is sure to be delightful, and it meant that I worked my ass off editing his book.
The title is Listen First—Sell Later. It’s fantastic. Seth Godin wrote a blurb for the cover. (See?) It will be officially published and available in just a few weeks. The title alone should clue you in; this is what Bob’s all about.
If you want to know what the hell Bob does, why and how he does it (and learn a lot about sales and marketing in the process), well, you can read it yourself—but not for another few weeks. Please get crazy excited and send lots and lots of link traffic here so that everyone else can get excited too. Please do not actually hold your breath until the book is available unless you really can go without oxygen for more than a week. Because, dude. Come on.
(Also, I don’t think asphyxiated people buy books.)
You can bet I’ll be letting you know when you can pick up a copy. And in the meantime, you can go read Bob’s post from yesterday. Because of the awesome.
Update 2009-04-15: Bob made a post about his book today! Go take a look!
Update 2009-05-06: Bob launched his book today, and it’s available nigh-instantaneously from Amazon. Plus, if you buy one copy he’ll send a second for a friend (those instructions are here)! He’s doing this for a limited number of purchases, so go grab yours and forward your receipt along now while you’re thinkin’ about it!